How Can We Help?
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Membership
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How to use
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FAQ
- Is The App Free?
- How AI analysis works?
- How do I open classic video analysis?
- How do I move through the video manually?
- Which playback speeds are available?
- Does analysis support 60 FPS videos?
- How do I draw a line between two fingers?
- How do I use the angle tool?
- How do I delete the last drawing?
- How do I delete all drawings?
- Does two-finger video zoom work?
- What does AI analysis evaluate?
- What does a tempo such as 2.5:1 or 3:1 mean?
- What is posture score?
- What do the vertical lines beside the player mean?
- Why does AI say that the video cannot be analyzed?
- What should I do when AI says the service is unavailable or timed out?
- Can I share the AI result with my coach?
- Is the AI result a medical or professional diagnosis?
- AI analysis Statistics (how it works)
- How to use the Nicole Golf Lab App (coplete user guide)
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Get Startded
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Recording
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Account/Membership
- What are the guest limits?
- What are the limits for registered free users?
- What does Premium include?
- What happens when I reach a limit?
- Where can I see my remaining analyses?
- Are additional Premium days added to an active membership?
- How does password recovery work?
- Which Premium products are available?
- What if Stripe declines my card?
- Why is Premium not active immediately after payment?
- Why does the app say there is no internet when my connection works?
- Why does Xiaomi block APK installation?
- Where do I report a problem or ask for help?
- How do I report an inappropriate Community post?
- Who can moderate the Community?
You can download the app to your smartphone or tablet (currently Android only) by clicking the “Download the App for Free” button on our website, or starting October 20, 2026, directly from the Google Play Store. Once downloaded, simply install the application file. Your device will automatically scan the file to ensure it is safe and free of viruses. After installation, you can start using the app right away without any issues.
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